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Frequently Asked Questions

We offer fast shipping and easy returns within 30 days of purchase. Items must be unused and in original condition. For more details, visit our full Shipping & Refund Policy.

In-store pickup usually takes 24-48 hours for order processing. You’ll receive a notification when your order is ready.

Yes, returns and exchanges are accepted within 30 days of purchase for unworn, unwashed items in their original packaging. Custom/embroidered items are final sale unless defective.

Custom embroidery typically takes an additional 3-5 business days to process.

Yes, we offer free local pickup at our Frederick, MD store. You’ll receive an email notification when your order is ready.

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